Job Description
The Appraiser is responsible for providing customers with timely and friendly appraisals, with the ultimate goal of closing the sale to maintain a high closing ratio. The appraiser must handle communication with the adjuster and customer regarding status of the vehicle. This position is often the main point of contact with CARSTAR for the customer, so The Appraiser must strive to represent the Company in a professional manner. The Appraiser should have an outgoing personality, enjoy meeting people, calling on accounts and possess a classic background in sales or marketing and a good understanding of appraising and insurance claims procedures and policies. The Appraiser must be able to make common sense decisions, be a self motivator, use excellent communication skills, both verbal and written, and portray a professional business image. It is imperative that this person possess a good work attitude and foster a positive team spirit in support with the overall philosophy of the company and fellow employees.
Education Required
High School Certificate
Skills Required
• Work independently without close supervision
•Flexible/adaptable to constant change
• Strong tact and diplomacy; ability to interact with all levels of personnel
• Highly organized, analytical and motivated; ability to handle multiple concurrent assignments
• Ability to prioritize, organize and plan work under own initiative
•Strong communication skills (written and verbal)
•Decision making, delegation skills, leadership ability
Experience Required
1. At least one year’s experience in the industry.
2. Knowledge of products used in Facility.
3. Functional/Technical Knowledge:
• Management Software (Mitchell and/or Summit) – INTERMEDIATE
• Microsoft Office Software (Word, Excel, Outlook) – INTERMEDIATE
• Estimating Software (Audatex and/or Mitchell) – INTERMEDIATE
How to Apply
Send resume to bwhite@carstarniagarafalls.ca