Job Description

Caroline Cellars Winery is a family-owned and operated winery in NOTL. Our lively yet laid-back, friendly approach sets us apart from other wineries and creates a memorable experience for our guests. This position requires an energetic and positive individual who can guide a team in creating memorable guest experiences while also meeting and exceeding sales goals.

Assistant Tasting Bar Supervisors and Coordinators work in a team and report directly to company owners. A passion for wine and the wine industry is essential for this position. This is a hands-on role that requires being on the front lines communicating regularly with guests as well as providing exceptional guidance and leadership to our tasting bar staff as well as food and beverage serving staff at times. Excellent communication and time management skills are a requirement for this position, as well as being a proven team player who can work and direct staff under high-pressure situations.

KEY DUTIES AND RESPONSIBILITIES

· Lead our tasting bar and food and beverage serving staff to provide friendly and efficient customer service

· Motivate tasting bar staff to create and implement a memorable guest experience

· Help lead our team to meet and exceed sales goals through an incentive program

· Schedule and coordinate tour company tasting groups and signature experiences

· On-boarding and training new staff

· Maintain consistent communication with retail staff regarding products, events, etc.

· Coaching new and current staff

· Maintain a motivated and positive work environment

· Responsible for both opening and closing the Wine Tasting Boutique and Restaurant

· Manage merchandise inventory and procurement

· Perform inventory counts on a regular defined basis – of both wine and other boutique giftware, including receiving new stock

· Execute staff and partner incentive programs

· Assist in developing, executing and promoting on-site special events

KEY REQUIREMENTS:

· Smart Serve certification

· Good foundation of wine knowledge and/or Wine Council of Ontario certificate

· Minimum 2 years of Assistant Management experience, preferably in the wine industry

· Must be able to work flexible hours including days, weekends and holidays

· Stand or walk for an extended period of time or for an entire shift

· Familiarity with POS software an asset

· Time-Management Skills

· Leadership skills

· Ability to work in a fast-paced environment

· Excellent oral and written communication skills

OTHER REQUIREMENTS:

· Required to move, lift, carry, pull and place objects weighing less than or equal to 40 pounds without assistance

WHAT WE OFFER

· Competitive Wage

· Supportive work environment

· A benefits package after probation period

· Monthly wine allotment

We thank all applicants for their interest, however, only those candidates selected for an interview will be contacted. Caroline Cellars Winery is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture

Job Types: Full-time, Permanent

Job Types: Full-time, Permanent

Salary: $16.00-$17.00 per hour

Benefits:

  • Discounted or free food
  • Extended health care
  • Flexible schedule
  • On-site parking
  • Store discount

Schedule:

  • 8 hour shift
  • Day shift
  • Holidays
  • Monday to Friday
  • Weekends

Experience:

  • Customer Service: 2 years (preferred)

Licence/Certification:

  • Smart Serve Certificate (required)

How to Apply

Please copy and paste: “Assistant Tasting Bar Supervisor” into the subject line of your email and forward your resume to: jobs@employment-solutions.org