Job Description

Aimez-vous aider les autres? Parlez-vous couramment le français? We are looking for Bilingual French Customer Service Representatives to provide customer support and help small businesses succeed on our Intuit Team. You will take calls to support customers with how to use QuickBooks to its fullest potential and troubleshoot technical issues.

We are looking for people who:
 Parle couramment le français et l’anglais (à l’oral et à l’écrit)
 You have the ability to multi-task
 You are eager to advance your career with a reliable company
 You can problem solve with a can-do attitude
 You enjoy working with a team as well as independently
 You are 18+ years of age
 You have a high school diploma (higher education preferred)
 You live in Canada
 You are able to commit to 40hrs per week
 You pass a criminal background check

About The Job
 Handle customer service calls
 Drive customer satisfaction through voice, chat, and/or email communications
 Navigate through multiple systems
 Ongoing training and skill development

About The Benefits
 Paid professional training
 Employee discounts
 RRSP with company match
 Growth opportunities through various development programs
 SitelFit wellness program
 Job stability
 Life-long skills and experience
 Excellent work culture

How to Apply

Please click the link below and follow the instructions:

All positions are Work From Home.  Please note we have a new application link sitel.life/joincanada

We have a non-standard application process. To kick things off, our application includes an assessment that covers the questions we would typically ask at the start of an interview and shows you what a day in the life is like at Sitel. This speeds up the process and helps us get to know you better. After you apply, one of our recruiters will contact you for an interview.

For more services, please call 289-488-1800 or 905-788-3751 to speak to an Employment Advisor about how our services can help you find the job you want, for free!

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