Are you passionate about fashion and the environment? Join our customer care team for industry-leading sustainable brand. Sitel Group® partners with the world’s best-loved brands, from Fortune 500 companies to local startups, to build strong relationships with their customers. We want people who have an excellent personality, empathy and strong work ethic.
Our people are our greatest asset. Once you join our team, we invest in you, with internal programs, training and initiatives to develop your skills and help you reach your goals.
You have strong communication skills, both verbal and written with intelligible English
You are inspired and motivated by shaping a sustainable future
You are a style guru and fashionista
You have the ability to multi-task
You are eager to advance your career with a reliable company
You can problem solve with a can-do attitude
You enjoy working with a team as well as independently
You are 18+ years of age
You have a high school diploma (higher education preferred)
You live in Canada
You are able to commit to 40hrs per week
You pass a criminal background check
About The Job
Handle inbound service calls
Drive customer satisfaction through voice, chat, and/or email communications
Navigate through multiple systems
Ongoing training and skill development
About The Benefits
Paid professional training
RRSP with company match
Growth opportunities through various development programs
SitelFit wellness program
Life-long skills and experience
Excellent work culture
Desktop Computer with Windows 10 (Apple/Mac, Tablets, Winbooks, Smart devices, Windows Mini PCs,
Chromebook & Android systems are not compatible)
4GB RAM or greater
i5 Processor or greater
Internet – Minimum Specifications:
Internet speed – 5.0 Mbps download speed and 3.0Mbps upload speed
ISP must be highly stable with no packet loss and latency under 150ms
Home Router with wired link to PC
How to Apply
Please click the link below and follow the instructions:
All positions are Work From Home. Please note we have a new application link sitel.life/joincanada
We have a non-standard application process. To kick things off, our application includes an assessment that covers the questions we would typically ask at the start of an interview and shows you what a day in the life is like at Sitel. This speeds up the process and helps us get to know you better. After you apply, one of our recruiters will contact you for an interview.
For more services, please call 289-488-1800 or 905-788-3751 to speak to an Employment Advisor about how our services can help you find the job you want, for free!
We connect Great People with Great Companies!