Job Description

You are a self-motivated IT support professional who sees customer service, innovation, and your skillset as the keys to your success. You will be working with various business owners and stakeholders who rely on you to solve problems without having to return twice for the same issue.

You will be expected to:
• Troubleshoot and resolve PC and server issues
• Understand and be able to implement and manage Active Directory
• Implement and manage Microsoft 365 Exchange, SharePoint, Teams, and related technologies
• Solve Microsoft Outlook problems and have a good understanding of Exchange, IMAP, and POP3
• Install and manage security appliances and Internet gateways
• Troubleshoot network connectivity and performance problems

Bowes IT Solutions is a distributed workplace. You work from home and manage clients both remotely and on-site. With often indirect supervision, you are able to manage your time and get work completed
in an efficient manner without compromising quality. Documentation of the work you compete as well as the time spent completing it is critical to your success.

• Minimum two-year college program in IT support
• One or more industry certifications

• Active Directory
• Microsoft Exchange and Outlook
• Microsoft Azure, Teams, and Microsoft 365 Email
• VoIP technologies and PBX’s
• Computer troubleshooting and repair
• Network firewalls and UTM gateways
• Remote monitoring and management
• PowerShell

How to Apply

Please submit your resume to: